In 2014, just after completing my postgraduate studies, I joined CII as a fresh graduate. I had completed my final exam on a Friday, and by Monday, I had stepped into my first professional role. Behind that achievement was a deeply emotional journey.

During my final year, I lost my mother. That phase taught me that emotional strength can shape professional success just as much as technical skills. Over the years, I have seen how professionals with strong EQ grow faster because they understand people, not just processes.

Practical ways to build EQ: